Rackety’s customer comments

The best part of any day at Rackety’s is talking to our customers - a simple question "how did you find our clothes?" - often leads to a longer conversation, sometimes totally frustrated, sometimes very funny but most often relieved to be able to swap stories about the daily battles just to get dressed.

Celine's Comments

The following is a short recording from Celine, one of our customers who explains why she feels happy with her son going off to school wearing Rackety's clothing. Click the link below to hear her story.
Celine's Comments

Here are some of your thoughts and comments

"My coat is wearing out now but we have had it for four years they are very good value- it’s been through the wash an awful lot, I’ve been so pleased with it I’ve come back for another one."
Mrs Drinkhall

"The pretty vests have been lovely-you need pretty things that are fashionable girls, even though my daughter does not know it is important to me as her Mum"
Sue Mulqueen

"Anyone who has a tube MUST have these vests they are brilliant-it keeps his hands off his (gastrostomy) tube , and stops it catching on anything"
Mrs Alison Benson

"Our Daughter has a severe scoliosis multiple myatonic dystrophy and CP. We long ago accepted that her needs were always going to be different from most people as she spends the majority of her life lying face down on a full length chair. She has a wonderful full time carer who has become part of the family. Discovering Rackety’s was Brilliant because it makes the whole process of dressing her much easier and much better. The vests are terrific because they stop the plastic coming in contact with her skin and causing unpleasant sores, keeping her more comfortable every day. They also greatly assist our carer as it simplifies the whole dressing and undressing procedure. We also like the material because it washes so well. We are big fans of yours."
Mr Stephen Hewitt, Nottingham

"They are absolutely brilliant because the nappies stay in place they are a godsend I don’t know what id do without them. My twins are autistic, before we found your vests and PJ’s and they both escape from everything else we put them in which meant we had to keep waking up all through the night."
Mrs Karen Green

"My son is Autistic, and your pajamas are a life saver, because he smears, it does not stop him completely but they do reduce the time before he finally gets in a mess and I don’t know how I would cope without them."
Farhana Hussain, Depford

"Great Clothes and wash well. The coats make life so easy I have and use both, the all in one is great in this bad weather we have no wet trousers or blankets anymore."
Ann Perrins, Walsall

"Please send me a load more catalogues, everyone is fighting over mine"
Debbra Allen Catterick

"We like trendy"
Headteacher, Cavendish School Runcorn

"This catalogue has been a lifesaver for me, I’ve searched everywhere for vests"
Mrs Jillian Barrack, Northumberland

"The coats make life so easy"
Ann Harriman Walsall

"The coat we purchased was wonderful, the workmanship excellent and the coat goes on so easy!"
Sharon McNamara, New York

"My child has severe physical disabilities and many special needs - but most of all she needs to look and feel gorgeous, with Rackety's I can dress her to look and feel part of the gang!"
Jackie Griffiths, Staffordshire

"Thank you so much for the quick delivery of Livvys coat, it is lovely, i cant believe how easier it is making life already. It wonderful and really good quality. The coat has made life so much easier for both Livvy and I. Less time fussing more time playing."
Sara Meredith, Walsall

"Thanks for providing such a fantastic service"
Kate Evans Cranwell

"I purchased the all in one vests and am delighted with them."
Mandy Mullett, Hythe

"I am really pleased with the stuff, I love it, when my daughter looks nice people realise she is important to us."
Mrs Pasdari Sale, Cheshire

"What you do is absolutely vital - a godsend"
Mrs Scivier, St Albans

"I was delighted to find your site! I am the Special Needs Advisory Nurse in this area, and would like to pass on info about your products to the families I work with. Keep up the good work!"
Mimi Scott, Southend on Sea

"Just wanted to say how impressed I was with the service I received .I placed the order yesterday  and it arrived before 9.00 today."
Mr T Davis

"I have received the catalogue. Thanks very much. Initial impression - it's fantastic, I'll definitely be placing an order.  It's wonderful to finally see someone catering for children AND I love your range."
Tracey Cornick, Bury

"Just wanted to pass over my congratulations to you and your team. As a support worker who has worked with children with special needs for over 8 years it really warms my heart to see people actually helping parents and carers. Every day is a fight for these children and you are making it that little bit easier. Well done! Keep up the good work. I have had a few orders from yourselves and everything has been spot on!"
Leanne Kendrick, Merseyside

"The cape [Snuggle Up] is brilliant; I use it every time she goes to hospital"
Mrs Lewis, Bristol.  Aug 07

"We used to struggle on the bed but now I can just get straight into his tubes when he’s sitting up."
Mrs A Garland, Bushey, on the new Joey vests.  July 07

Re R43 vests :
"These have been a godsend for Ally... he went through a phase of smearing and your vests were a godsend in stopping him."
Mrs El Taweel, Argyll, July 07

Re Snuggle Ups:
"I find it such an amazing piece of kit"
Mrs Price, Northumberland

"What is so nice is to see things that are attractive; attractive colours; attractive designs – they don’t shout disability"
Julie Ormien, Lincs

"Charlie loves her pajamas; she broke her leg and she was still able to get them on over the plaster and feel comfy.  My nurses said ‘Wow’!"
Mrs Carlyle, Oakham

"It’s a godsend I’ve found your website"
Mrs Haden, Walsall W Mids/p>

"I just want to say that your snuggles are a brilliant idea, they take 5 minutes off everything when we are getting ready for school, and are so much easier for us than a coat because of all the straps on the wheelchair." 
Mrs Daniels Foster mum, Northants

"I would also like to say how great your company is and how great your staff have been"
Mrs Daniels, Stoke on Trent

"Just a wee note to say THANKS so much for our prompt, super quick delivery! Everything we ordered is fantastic!! Ayesha looks lovely and comfy in her jacket.  It's really soft and lightweight.  Hurrah! for the extra large bibs too, less washing for me...WOOHOO!!! Thanks again...we shall return! And tell ALL of your great service and merchandising range.   10/10!!"
Mrs Chappel, Paisley

"We love Rackety’s.  They’ve saved our lives"
Linda Neil

"A really nice company…..  The goods came promptly – I would definitely shop with them again."
Mrs Baker

"I have a special needs daughter, and we have bought some clothing items from you in the past, and we love your products. They are very good quality!  Thank you for taking good care of our special children!"
C Willoughby, Kansas USA

"I couldn’t believe it when I saw these – save me no end of trouble.  I’ve been buying vests and adding poppers"
Mrs Chattell, Northants, May 08

"The coat’s been washed and tumble dried; it’s really brilliant"
Mrs Talbot, Stoke

"If I don’t find a car today, I’m happy because I’ve found Rackety’s"
Mrs Wotherspoon of Falkirk, Mobility Roadshow in Edinburgh.

"Brilliant-best things ever"
Mrs Jackeline Challis

"Dear Annabelle, Just wanted to say a huge thank you for making the adaptations to the Leg Warmer for Laura's wheelchair. It fits great. I am sooooo very pleased! Best wishes"
Kate, 15 Feb 09

"This is the third time I have bought from you and I am just ringing to say I am so happy with your prices and quality I am telling all my friends and recommending your website."
Mrs Messiaen, Hackney May 09

"Hi Annabelle,  Just wanted to say a big thank you to you for the zip back pyjamas. My son is autistic and has just mastered the art of poo smearing and after a long trawl on the internet I found that your suits were the only ones available that were already made up and as they looked so nice I ordered two in 3 -5 years. Zachary is quite a small 3 year old but I thought it would be OK. They arrived yesterday and I was in tears because although the design looked perfect, they looked big enough for my 8 year old son. I called you yesterday and you very kindly helped me and suggested that I measure them on him.  Well......unless I had been there I would never had believed it - they fit just fine.  I have turned up the cuffs on the arms and legs but other than that they are perfect.  I am so surprised because they really did look so big. He wore them last night and it worked a treat.  He was not too hot either.  The thing I like the most is that they do not look like specialist clothing at all - in fact this morning Zachary was playing his guitar and said he was pretending to be a rock star because of the star on the PJ's! Many thanks to you - it is surprising how difficult they were to get but they are just right for the job. Kind regards."
Lisa Green

RE popper vests:
"They’re Brilliant, I can’t find anything better anywhere else"
Sue Thomson, Trowbridge Wiltshire

"We ring Rackety’s because of all the companies we deal with you are the easiest and most helpful. Your products wash and last well, the sizing works for us and we can order simply over the phone"
Care home manager, Martine Dell

"With your vests we are really sorted -before we found you my son had his vest off and his nappies off it was horrendous, since we have started using the vests it has all stopped"
Barbara Herne, August 09

"It made a lot of difference having clothing for my daughter that was practical as well as pretty and really comfortable. The quality is excellent allowing for the frequent washing required and it really made life possible for us."
Diane Potter

RE all in one swimwear:
"The quality is just lovely we wash them all the time, the zip is essential for my daughter who has CP to get them on and off easily.  The length is just right to cover her nappies up the shoulders stay put, and its lovely and pretty, just well worth the money. Everyone asks me where I have got them from, they’re brilliant."
Rachel Jones, Cardiff

Re adult vests:
"These vests are invaluable, they not only keep him warm ( son aged 21 ) but they deter him long enough from taking his nappy off in the most inappropriate places."
Mrs Cheryl Brinkworth, Leicester

"The PJ’s are great, they have stopped her getting in her bum,and got her out of her old pajama’s that are much too small."
Mrs Emma Exton-Cook, Erdington

"The pop stud singlets we ordered from you guys are brilliant - we wish there was more adaptive clothing here - time to open a shop in Oz!!!"
The Green Family, Australia, August 09

Re PJ’s:
"They have been absolutely invaluable-I had a right game getting them made before you came along- You can quote me all you like the’ve been BRILLIANT"
Mrs J R Lowe, Foster Mum, Kidderminster

Re Vests:
"They are absolutely brilliant, they wash and wear so well, I’ve had all the styles and colours, they’re superb. I know they are quite expensive but I think they are cost effective, no one else thinks about the needs of my daughter who has Downs syndrome. Your vests keep her warm and comfortable, they are so much better than a vest and pants."
Mrs Knutton, Macclesfield

"Thank you so much for your speedy service and delivery of my daughter’s PJs; she can no longer get to her gastro tube and pull it out.  Now we have a better night’s sleep. So glad we found you."
Mrs Smith

"May I say, all the things you sent me were great, for easy of getting on and off the jackets with Velcro down the back are really helpful, my sons right arm is totally stiff and they are brilliant. We like the fact he looks like a young man in his chair, not an old lady."
Mrs Bloore (Son aged 32 years.)

"The bikini is invaluable when we change her because my daughter has a tracheotomy and a gastrostomy - we are buying a second one they help so much."
Hayley Smallman, MrsKnott, Newcastle Staffordshire

"Its been great because I couldn’t get the vests anywhere once we grew out of baby size- they’ve been really really good, and the cape is great as well, I’m going to try the jacket and snug today to keep her warm."
Lynne McKenzie, Elgin Scotland

Re: The Back fastening jackets, buying her second one:
"It’s my second one they are magic, I don’t know how I lived without it before, because my boy can’t move or help me in any way and it is so easy to get it on and keep him cosy"
Mrs Jennifer Miller, Dec

"I recently purchased some of your Pretty Piques for my 10 year old daughter. She is terrible about getting out of anything we put her in. With one very easy addition of a stitch across the top of the velcro at the neckline, I can now keep her dressed. Her teacher and I are both very pleased with not only the fact that she stays dressed, but the quality of your products. These are the first garments of this type that I have found that can be worn as an actual shirt. Thank you for filling a great need!"
Susan Garrett